Veterans Affairs Custom Orthotics in South Edmonton | Authorized VAC Provider
As an approved VAC provider, we offer custom foot orthotics at no cost to eligible veterans when pre-approved—helping you manage service related foot conditions, chronic pain, and mobility challenges.
Our Certified Pedorthist designs durable, high performance orthotics for plantar fasciitis, arthritis, lower back pain, and diabetic foot care. We handle all VAC paperwork
- Authorized VAC Provider
- Optimal Comfort
- Built To Last
Serving Canada's Veterans with Professional Pedorthic Care
As an authorized Veterans Affairs Canada (VAC) provider in South Edmonton, Foot Forward Orthtoics & Pedorthics specializes in custom orthotics for veterans managing service related foot conditions, chronic pain, and mobility challenges.
Who qualifies for VAC orthotics:
- Veterans with approved VAC benefits
- Service related or approved medical conditions
What’s covered:
- Two pairs of custom orthotics every 24 months (e.g., one for work boots, one for casual shoes)
- Comprehensive biomechanical assessment
- Custom design and Canadian manufacturing
- Fitting appointments and adjustments
No upfront cost when pre-approved: We direct bill VAC for eligible veterans. Payment is handled directly with Veterans Affairs Canada, you pay nothing out of pocket.
Common conditions we treat for veterans:
- Plantar fasciitis and heel pain
- Arthritis and joint degeneration
- Lower back pain from biomechanical compensation
- Diabetic neuropathy
- Post injury or post surgical foot complications
Here's how it works...
Step 01
Verify VAC Eligibility
Before booking, please get in touch as we will need to verify your eligibility with VAC. Approvals typically take 2-3 weeks. We submit all required documentation and communicate with VAC directly. Once approved, we can proceed with booking an appointment.
Step 02
Obtain Prescription
A valid prescription for custom orthotics is required, indicating your diagnosed foot condition such as plantar fasciitis, flat feet, or diabetic neuropathy. This is mandatory for VAC funding. Prescription must be obtained from a family doctor (GP).
Step 03
Book Your Appointment
Once approval is confirmed, schedule your appointment at our South Edmonton clinic. Your assessment includes a biomechanical analysis, custom foam casting or 3D scanning, and treatment plan discussion. Your orthotics are ready in two weeks
Frequently Asked Questions
What is a Pedorthist?
A Canadian Certified Pedorthist (C. Ped (C)) is a regulated healthcare professional specializing in the assessment, design, fabrication, and fitting of custom foot orthotics and therapeutic footwear. At Foot Forward Orthotics & Pedorthics in South Edmonton, our certified Pedorthist helps clients manage foot and lower limb conditions including plantar fasciitis, heel pain, diabetic foot complications, knee pain, and lower back issues. Pedorthists complete rigorous education in biomechanics, orthotic design, and lower limb anatomy to provide evidencebased foot care solutions for Edmonton residents.
What's the difference between a Pedorthist and Podiatrist?
In Edmonton, both Pedorthists and Podiatrists help with foot care, but in different ways. A Canadian Certified Pedorthist (C. Ped (C)) specializes in custom foot orthotics, custom footwear, and bracing to improve mobility and relieve pain through non-invasive treatments. A Podiatrist (DPM) is a medical foot doctor who diagnoses conditions, prescribes medications, and performs minor foot surgery.
Where do veterans get a prescription for VAC orthotics?
Veterans can obtain a prescription for VAC covered custom orthotics from any licensed physician, including your family doctor, a VAC approved physician, podiatrist, or military medical officer if you’re transitioning from service. Your prescription must document your diagnosed foot condition and medical justification for custom orthotics.
Do I need a prescription for VAC covered orthotics?
Yes, a prescription from a licensed physician is mandatory to submit your claim for VAC covered custom orthotics. Your prescription must include your diagnosed foot condition (such as plantar fasciitis, arthritis, or diabetic neuropathy), and medical justification explaining why custom orthotics are necessary.
Do you direct bill to Veterans Affairs Canada?
Yes, we directly bills Veterans Affairs Canada for the full cost of your custom orthotics when eligibility has been confirmed and VAC pre approves your benefits. This means you pay nothing out of pocket.
How many pairs of orthotics does VAC cover?
Veterans Affairs Canada covers two pairs of custom orthotics every 24 months (two years) for eligible veterans